中韓商務(wù)文化溝通與職場(chǎng)應(yīng)用其它上課時(shí)間：
培訓(xùn)對(duì)象：
* 想通過(guò)了解中韓文化差異提升自己與韓國(guó)客戶(hù)和同事溝通能力的商務(wù)人士
培訓(xùn)內(nèi)容：
培訓(xùn)受眾:
* 想通過(guò)了解中韓文化差異提升自己與韓國(guó)客戶(hù)和同事溝通能力的商務(wù)人士 課程收益:
韓國(guó)已經(jīng)成為亞洲乃至世界的重要經(jīng)濟(jì)體之一，在全球經(jīng)濟(jì)一體化大背景下，中韓交流日益緊密，并滲透到日常的商務(wù)活動(dòng)中。
本課程將為您深入解讀韓國(guó)的文化和民族特性，從而幫助您有效處理中韓文化差異帶來(lái)的職場(chǎng)困惑。 課程大綱：
1.韓國(guó)概況介紹
* 地理特點(diǎn)
* 基本政治和社會(huì)狀況
* 經(jīng)濟(jì)發(fā)展歷史和現(xiàn)狀
- 漢江奇跡
- IMF時(shí)代對(duì)韓國(guó)經(jīng)濟(jì)和社會(huì)的影響
- 韓國(guó)100大企業(yè)
- 韓國(guó)30大集團(tuán)和系列公司
* 歷史上的中韓關(guān)系
* 備受追捧的韓國(guó)的文化大產(chǎn)業(yè)
2.發(fā)現(xiàn)和解析韓國(guó)特色文化
* 文化的“洋蔥模型”
- 韓國(guó)的符號(hào)
- 韓國(guó)的偶像人物
- 韓國(guó)的禮儀風(fēng)俗
* 文化冰山的構(gòu)成
- 韓國(guó)語(yǔ)言文字的特點(diǎn)
- 韓國(guó)人的國(guó)民性和態(tài)度
- 凸顯韓國(guó)國(guó)民性的瞬間
- 韓國(guó)宗教對(duì)文化的影響
> 家長(zhǎng)的權(quán)威性
> 主從關(guān)系和服從心
> 共同體意識(shí)
> 勤勉的勞動(dòng)意識(shí)
3.中韓商務(wù)文化與溝通探討
* 韓國(guó)特色的商務(wù)文化
- 雙手遞送與承接物品
- 如何恰當(dāng)稱(chēng)呼客戶(hù)和同事
- 商務(wù)宴請(qǐng)和酒桌文化
- 加班文化
* 與韓國(guó)客戶(hù)和同事的溝通技巧
- 積極傾聽(tīng)技巧
- 有效說(shuō)服韓國(guó)客戶(hù)和同事
- 有效的建設(shè)性批評(píng)模型DESC
1. Brief introduction of Korea
* Geographical character of Korea
* Essential information of Korean politics and society
* Economic development history and current economic status
- Miracle of Han River
- Starting and recovering of "IMF period"
- Top 100 large Korean corporations
- Top 30 corporation groups
* Important events in the history of Korea -China relationship
* Korean cultural industry
2. Exploring the unique issues in Korean culture
* The "onion model" of culture components
- Symbols of Korea
- Characteristics of Korean heroes
- Etiquettes of Korea
* The Iceberg of culture and its components
- The unique points of Korean language
- The unique points of Korean common personality and attitudes
- The moments that emerge the Korean characteristics
- The influences from the Korean people’s religious belief to Korean culture
> The authority of superior
> The attitude of submission
> The consciousness of community
> The diligent attitude for working
3. Discussion of China-Korea cross cultural business communication
* Tips for some unique Korean business culture
- How to use two hands when gives something to others
- How to call your Korean clients or colleagues in a proper way
- The table manners when drinking with Korean clients or colleagues
- The etiquettes when leaving the office
* The effective skills of communication with Korean people
- Active listening
- The ladder of persuading
- DESC model for constructive critiques
徐周
潘俊
李良德
高圣皓
張珂
黃道雄
甘建榮
