質量管理五大核心工具（5天）其它上課時間：

企業(yè)內開發(fā)、質量、營運副總,生產（制造）部經理、主管、工程師,質量管理部經理、主管、工程師，開發(fā)部經理、主管、工程師，技術部經理、主管、工程師及生產部班組長等.

培訓受眾:

企業(yè)內開發(fā)、質量、營運副總,生產（制造）部經理、主管、工程師,質量管理部經理、主管、工程師，開發(fā)部經理、主管、工程師，技術部經理、主管、工程師及生產部班組長等
Vice presidents in charge of R&D, quality and operation; managers, directors and engineers in charge of production (manufacturing); managers, directors and engineers of the quality management departments; managers, directors and engineers of the R&D departments; managers, directors and engineers of the technical departments and shift foreman.

課程收益:

通過強化培訓，綜合企業(yè)實際案例分析、小組討論、指導等多種方法的靈活運用，使參加培訓的人員能夠：
By participating in the training course, case study, group discussion and facilitation, the attendees will:
*了解APQP、PPAP、FMEA、MSA、SPC的邏輯體系和內在聯系
*明確實施APQP的過程重點和輸出文件要求
*明確作為APQP輸出物的PPAP的文件和提交要求
*掌握FMEA在APQP過程中的作用及系統(tǒng)完整實施FMEA的方法
*掌握實施MSA的時機和方法
*理解過程控制的理念，掌握實施SPC的方法
*learn about the logics and relations between APQP, PPAP, FMEA, MSA and SPC
*know the key process in implementing APQP and the output requirements
*know about PPAP as part of the output of APQP and its submission requirements
*know the importance of FMEA in APQP and the ways of implementing FMEA
*know the right time and ways of implementing MSA
*understand process control and the implementation of SPC

課程大綱：

培訓要求 Requirement:
*培訓學員的承諾：時間與精力的付出
*培訓后的小組討論及實施計劃
*commitments from the attendees: time and efforts
*group discussion and implementation planning after the training course

課程大綱：

Course outline
09：00-10：30
APQP
一.APQP概述 APQP Overview
*APQP的核心理念：產品的質量和成本是設計出來的
*APQP要完成的兩大任務：VOC向產品特性的轉化及產品特性向過程因素的轉化
*國內企業(yè)實施APQP的四大問題
*項目管理在APQP中的應用
*core concept of APQP: the quality and cost of one product is designed
*two missions for APQP: translation from VOC to product characters and from product character switches to process factor
*four problems in APQP implementation in Chinese companies
*project management in APQP
10：45-16：30
二.定義和確定項目 Project definition and confirmation
*定義和確定項目的實施過程、輸入及輸出
*如何建立收集VOC的系統(tǒng)
*如何建立項目團隊并明確成員職責
*實現VOC的轉化:客戶需求的分層和QFD
*材料清單的建立
*過程流程圖的建立與分析
*質量特性的分級標準
*案例分析
*implementation, input, and output
*how to build a VOC collection system
*how to build a project team and set team members responsibilities
*VOC translation: Customer requirements hierarchy and QFD
*BOM building
*setting and analyzing process flow chart
*quality characters classification standard
*case study
09：00-10：30
三.產品設計 Product design
*產品設計的實施過程、輸入及輸出
*設計優(yōu)化的方法:DFM
*設計的控制方法
*設備、工裝、設施的要求
*量具和試驗設備清單
*案例分析
*implementation, input, and output
*method for design optimization: DFM
*design control method
*requirements for equipments, tools, and facilities
*measuring tools and equipments list
*case study
10：45-14：00
四.過程開發(fā) Process development
*過程開發(fā)的實施過程、輸入及輸出
*如何確定產品特性和過程因素的關系
*特性矩陣圖
*過程指導書和控制計劃
*案例分析
*implementation, input, and output
*how to define the relationship between product characters and process factors
*characteristics matrix
*process guide book and control plan
*case study
14：10-15：20
五.產品和過程的確認 Confirmation of product and process
*產品和過程確認的實施過程、輸入及輸出
*試生產的實施和驗證
*案例分析
*implementation, input, and output
*implementation and verification of trial production
*case study
六. 回饋評定和糾正措施 Feedback evaluation and corrective measures
*回饋評定和糾正措施的實施過程、輸入及輸出
*初期品的管理
*減少變差與持續(xù)改進
*案例分析
*implementation, input, and output
*initial products management
*variable difference reduction and Kaizen
*case study
15：30-16：30
PPAP
一、PPAP的適用性 Applicability
二、PPAP要求提交的十九項資料和標準 19 files and standards
三、PPAP的提交時機和通知要求 Time for submission and announcement requirements
四、PPAP不需要提交的情況 Non-submission
五、PPAP的提交等級 Submission level
六、PPAP的批準 Approval
第三天
09：00-10：30
FMEA
一.FMEA概述 FMEA Overview
*FMEA的起源
*FMEA在五大核心工具中的作用
*為何要實施FMEA
*history of FMEA
*role of FMEA in the five core tools
*why FMEA
二.FMEA基礎知識介紹 FMEA basics
*FMEA DFMEA PFMEA
*FMEA小組
*FM和EA
*嚴重度 頻度 不易探測度
*風險順序數
*FMEA編制
*糾正措施的實施
*FMEA DFMEA PFMEA
*FMEA team
*FM and EA
*Severity Occurrence Detection
*Risk Priority Number
*preparing FMEA
*implementing corrective measures
10：45-12：00
三.怎樣進行DFMEA How to DFMEA
*確立項目和團隊
*收集有關資料,掌握分析對象
*分析方法:如何保證FMEA的系統(tǒng)性
*風險順序數定量評估
*推薦的嚴重度頻度不易探測度評估準則
*確定糾正措施和預防措施
*驗證措施的有效性---計算糾正后的RPN
*project and team
*information collection and analysis
*analysis method: How to keep FMEA systematic
*quantitative evaluation of Risk Priority Number
*recommended evaluation standards for Severity Occurrence Detection
*confirming corrective and preventive measures
*verifying the measures―modified RPN
13：00-17：00
四.怎樣進行PFMEA How to PFMEA
*過程流程圖
*失效模式的確定:Y超出規(guī)格
*失效模式的原因清單:Y=F()
*過程FMEA的評估準則
*DFMEA與PFMEA的區(qū)別
*process flow chart
*defining failure mode: Y out of scope
*list of causes: Y=F()
*evaluation standards for Process FMEA
*difference between DFMEA and PFMEA
五.案例分析 Case study
第四天 Day 4
09：00-12：00
SPC
一.為什么要控制過程 Why process control
*檢驗的缺陷
*過程控制的優(yōu)越性
*控制的三種層次
*defect of checking
*benefits of process control
*3 levels of control
二.統(tǒng)計學初步 Fundamental statistics
*統(tǒng)計學的階段:統(tǒng)計描述,統(tǒng)計推斷和試驗設計
*連續(xù)型數據和離散型數據
*總體和樣本
*統(tǒng)計的基本變量:均值和標準差
*直方圖的概率和分布
*正態(tài)分布
*作為能力尺度的Z值
*phases of statistics: description, deduction, and DOE
*continuous and discrete data
*population and sample
*basic variables: average and standard deviation
*probability and distribution of Histogram
*normal distribution
*Z as a capability dimension
三.影響過程的因素―如何將過程與統(tǒng)計連接起來 Factors affecting process―relationship between process and statistics
*過程的概念
*數據的分布與過程
*造成分布變化的原因―波動
*普通原因和特殊原因
*concept of process
*data distribution and process
*cause of changes in distribution―fluctuation
*common and special reasons
13：00-16：30
四.連續(xù)型數據的控制圖 Continuous data control chart
*數據的收集與合理分組
*控制圖原理
*控制界限的計算
*異常的判定準則
*控制圖的兩個階段:分析用與控制用
*均值和極差控制圖
*均值和標準差控制圖
*中位數和極差控制圖
*單值移動極差控制圖